Contact Rate Challenge
Speak with a broker today. Fast, clear answers — no broker fee on standard home loans. Call, email, or book a call using the form. Australia‑wide video meetings available.
Indicative only; final pricing requires a full application and lender approval.
Call us
Mon–Fri 9–5 AET. After‑hours by appointment.
Our offices
Ballarat Central
Contact FAQs
⏱️How fast do you respond?
During business hours we aim to return calls and emails within 60 minutes. After‑hours messages are usually returned the next business morning. If your matter is urgent, please call.
📄What should I have ready for the first chat?
A rough idea of your goal (buy, refinance, construction), your postcode, loan amount and income type (PAYG or self‑employed). Don’t stress about documents — we’ll give you a simple checklist after the call.
🔒How do you handle my information?
We use secure forms and only the details needed to assess your options. By submitting, you agree to be contacted. We don’t sell data. For full details, see our privacy policy.
🧭Do you work outside Victoria?
Yes. We help clients across Australia via phone and video, with lender panels and policy knowledge that work nationally. In‑person meetings are available around Melbourne, Ballarat and Geelong.
💬What happens after I submit the form?
We’ll call or email (your preference) to clarify a few points, confirm timelines and outline the next steps. If you’re ready, we’ll start a rate challenge with your current or chosen lender.
